@layer properties;@layer theme,base,components,utilities;@layer theme{:root,:host{--font-sans: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--ease-in-out: cubic-bezier(.4, 0, .2, 1);--default-transition-duration: .15s;--default-transition-timing-function: cubic-bezier(.4, 0, .2, 1);--default-font-family: var(--font-sans);--default-mono-font-family: var(--font-mono)}}@layer base{*,:after,:before,::backdrop,::file-selector-button{box-sizing:border-box;margin:0;padding:0;border:0 solid}html,:host{line-height:1.5;-webkit-text-size-adjust:100%;tab-size:4;font-family:var(--default-font-family, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Noto Sans", Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI 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normal);font-size:1em}small{font-size:80%}sub,sup{font-size:75%;line-height:0;position:relative;vertical-align:baseline}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring:where(:not(iframe)){outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{display:block;vertical-align:middle}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea,::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;border-radius:0;background-color:transparent;opacity:1}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not (-webkit-appearance: -apple-pay-button)) or (contain-intrinsic-size: 1px){::placeholder{color:currentcolor}@supports (color: color-mix(in lab,red,red)){::placeholder{color:color-mix(in oklab,currentcolor 50%,transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit,::-webkit-datetime-edit-year-field,::-webkit-datetime-edit-month-field,::-webkit-datetime-edit-day-field,::-webkit-datetime-edit-hour-field,::-webkit-datetime-edit-minute-field,::-webkit-datetime-edit-second-field,::-webkit-datetime-edit-millisecond-field,::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]),::file-selector-button{appearance:button}::-webkit-inner-spin-button,::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer utilities{.static{position:static}.block{display:block}.flex{display:flex}.grid{display:grid}.hidden{display:none}.table{display:table}.flex-1{flex:1}.flex-shrink{flex-shrink:1}.grow{flex-grow:1}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.resize{resize:both}.flex-wrap{flex-wrap:wrap}.border{border-style:var(--tw-border-style);border-width:1px}.italic{font-style:italic}.underline{text-decoration-line:underline}.ring{--tw-ring-shadow: var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color, currentcolor);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.outline{outline-style:var(--tw-outline-style);outline-width:1px}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.backdrop-filter{-webkit-backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,);backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease, var(--default-transition-timing-function));transition-duration:var(--tw-duration, var(--default-transition-duration))}.ease-in-out{--tw-ease: var(--ease-in-out);transition-timing-function:var(--ease-in-out)}}@property --tw-rotate-x{syntax: "*"; inherits: false;}@property --tw-rotate-y{syntax: "*"; inherits: false;}@property --tw-rotate-z{syntax: "*"; inherits: false;}@property --tw-skew-x{syntax: "*"; inherits: false;}@property --tw-skew-y{syntax: "*"; inherits: false;}@property --tw-border-style{syntax: "*"; inherits: false; initial-value: solid;}@property --tw-shadow{syntax: "*"; inherits: false; initial-value: 0 0 #0000;}@property --tw-shadow-color{syntax: "*"; inherits: false;}@property --tw-shadow-alpha{syntax: "<percentage>"; inherits: false; initial-value: 100%;}@property --tw-inset-shadow{syntax: "*"; inherits: false; initial-value: 0 0 #0000;}@property --tw-inset-shadow-color{syntax: "*"; inherits: false;}@property --tw-inset-shadow-alpha{syntax: "<percentage>"; inherits: false; initial-value: 100%;}@property --tw-ring-color{syntax: "*"; inherits: false;}@property --tw-ring-shadow{syntax: "*"; inherits: false; initial-value: 0 0 #0000;}@property --tw-inset-ring-color{syntax: "*"; inherits: false;}@property --tw-inset-ring-shadow{syntax: "*"; inherits: false; initial-value: 0 0 #0000;}@property --tw-ring-inset{syntax: "*"; inherits: false;}@property --tw-ring-offset-width{syntax: "<length>"; inherits: false; initial-value: 0px;}@property --tw-ring-offset-color{syntax: "*"; inherits: false; initial-value: #fff;}@property --tw-ring-offset-shadow{syntax: "*"; inherits: false; initial-value: 0 0 #0000;}@property --tw-outline-style{syntax: "*"; inherits: false; initial-value: solid;}@property --tw-blur{syntax: "*"; inherits: false;}@property --tw-brightness{syntax: "*"; inherits: false;}@property --tw-contrast{syntax: "*"; inherits: false;}@property --tw-grayscale{syntax: "*"; inherits: false;}@property --tw-hue-rotate{syntax: "*"; inherits: false;}@property --tw-invert{syntax: "*"; inherits: false;}@property --tw-opacity{syntax: "*"; inherits: false;}@property --tw-saturate{syntax: "*"; inherits: false;}@property --tw-sepia{syntax: "*"; inherits: false;}@property --tw-drop-shadow{syntax: "*"; inherits: false;}@property --tw-drop-shadow-color{syntax: "*"; inherits: false;}@property --tw-drop-shadow-alpha{syntax: "<percentage>"; inherits: false; initial-value: 100%;}@property --tw-drop-shadow-size{syntax: "*"; inherits: false;}@property --tw-backdrop-blur{syntax: "*"; inherits: false;}@property --tw-backdrop-brightness{syntax: "*"; inherits: false;}@property --tw-backdrop-contrast{syntax: "*"; inherits: false;}@property --tw-backdrop-grayscale{syntax: "*"; inherits: false;}@property --tw-backdrop-hue-rotate{syntax: "*"; inherits: false;}@property --tw-backdrop-invert{syntax: "*"; inherits: false;}@property --tw-backdrop-opacity{syntax: "*"; inherits: false;}@property --tw-backdrop-saturate{syntax: "*"; inherits: false;}@property --tw-backdrop-sepia{syntax: "*"; inherits: false;}@property --tw-ease{syntax: "*"; inherits: false;}@layer properties{@supports ((-webkit-hyphens: none) and (not (margin-trim: inline))) or ((-moz-orient: inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-rotate-x: initial;--tw-rotate-y: initial;--tw-rotate-z: initial;--tw-skew-x: initial;--tw-skew-y: initial;--tw-border-style: solid;--tw-shadow: 0 0 #0000;--tw-shadow-color: initial;--tw-shadow-alpha: 100%;--tw-inset-shadow: 0 0 #0000;--tw-inset-shadow-color: initial;--tw-inset-shadow-alpha: 100%;--tw-ring-color: initial;--tw-ring-shadow: 0 0 #0000;--tw-inset-ring-color: initial;--tw-inset-ring-shadow: 0 0 #0000;--tw-ring-inset: initial;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-offset-shadow: 0 0 #0000;--tw-outline-style: solid;--tw-blur: initial;--tw-brightness: initial;--tw-contrast: initial;--tw-grayscale: initial;--tw-hue-rotate: initial;--tw-invert: initial;--tw-opacity: initial;--tw-saturate: initial;--tw-sepia: initial;--tw-drop-shadow: initial;--tw-drop-shadow-color: initial;--tw-drop-shadow-alpha: 100%;--tw-drop-shadow-size: initial;--tw-backdrop-blur: initial;--tw-backdrop-brightness: initial;--tw-backdrop-contrast: initial;--tw-backdrop-grayscale: initial;--tw-backdrop-hue-rotate: initial;--tw-backdrop-invert: initial;--tw-backdrop-opacity: initial;--tw-backdrop-saturate: initial;--tw-backdrop-sepia: initial;--tw-ease: initial}}}:root{--idenx-purple: #874fff;--idenx-purple-soft: #9b51e0;--idenx-orange: #ff9e42;--idenx-orange-soft: #f2994a;--idenx-blue: #03bdeb;--idenx-blue-deep: #004fff;--idenx-blue-mid: #3dadff;--idenx-green: #66d575;--idenx-green-soft: #6fcf97;--idenx-primary: #4f46e5;--idenx-primary-soft: color-mix(in srgb, var(--idenx-primary) 14%, white);--idenx-sidebar: #111318;--idenx-sidebar-text: #f3f4f6;--idenx-sidebar-muted: #c4c9d4;--idenx-sidebar-nav: #b8bfcc;--idenx-canvas: #f3f4f8;--idenx-topbar-h: 42px;--idenx-row-h: 38px;--idenx-status-open: #2563eb;--idenx-status-closed: #16a34a;--idenx-status-overdue: #dc2626;--idenx-priority-critical: #dc2626;--idenx-priority-high: #d97706;--idenx-priority-normal: #4f46e5;--idenx-priority-low: #64748b;--idenx-ink: #1a1f36;--idenx-muted: #5b647a;--idenx-surface: var(--idenx-canvas);--idenx-card: #ffffff;--idenx-border: color-mix(in srgb, #1a1f36 10%, transparent);--idenx-gradient: linear-gradient( 125deg, var(--idenx-blue-deep) 0%, var(--idenx-purple) 42%, var(--idenx-blue) 78%, var(--idenx-green) 100% );--idenx-gradient-soft: linear-gradient( 135deg, color-mix(in srgb, var(--idenx-primary) 12%, white), color-mix(in srgb, var(--idenx-purple) 10%, white), color-mix(in srgb, var(--idenx-orange) 8%, white) );--idenx-shadow: 0 1px 2px color-mix(in srgb, #111318 6%, transparent), 0 8px 24px color-mix(in srgb, #111318 6%, transparent);--idenx-ease: cubic-bezier(.22, 1, .36, 1);--idenx-font: "Outfit", "Segoe UI", system-ui, sans-serif;--idenx-font-mono: "JetBrains 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both}.idenx-fade-up-delay-1{animation-delay:60ms}.idenx-fade-up-delay-2{animation-delay:.12s}.idenx-fade-up-delay-3{animation-delay:.18s}.idenx-fade-up-delay-4{animation-delay:.24s}@keyframes idenx-accordion-in{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}.idenx-accordion-in{animation:idenx-accordion-in .28s var(--idenx-ease) both}.idenx-chevron{transition:transform .22s var(--idenx-ease)}.idenx-chevron.is-open{transform:rotate(180deg)}.idenx-pressable{transition:background-color .18s var(--idenx-ease),border-color .18s var(--idenx-ease),box-shadow .18s var(--idenx-ease),transform .18s var(--idenx-ease)}@keyframes idenx-grow-x{0%{transform:scaleX(0)}to{transform:scaleX(1)}}.idenx-grow-x{transform-origin:left center;animation:idenx-grow-x .7s var(--idenx-ease) both}@media(hover:hover){.idenx-pressable:hover{transform:translateY(-1px)}}@media(prefers-reduced-motion:reduce){.idenx-fade-up,.idenx-fade-up-delay-1,.idenx-fade-up-delay-2,.idenx-fade-up-delay-3,.idenx-fade-up-delay-4,.idenx-accordion-in{animation:none!important;opacity:1!important;transform:none!important}.idenx-chevron,.idenx-pressable,.idenx-grow-x{transition:none!important;animation:none!important}.idenx-pressable:hover{transform:none!important}}.hc-hero-surface{position:relative;overflow:hidden;background:var(--hc-primary, #4f46e5);color:#fff;text-align:center}.hc-hero-media{position:absolute;inset:0;background-position:center;background-size:cover;background-repeat:no-repeat;pointer-events:none}.hc-hero-scrim{position:absolute;inset:0;background:linear-gradient(180deg,#0f172a47,#0f172a9e),color-mix(in srgb,var(--hc-primary, #4f46e5) 55%,transparent);pointer-events:none}.hc-hero-rings:before,.hc-hero-rings:after{content:"";position:absolute;border-radius:50%;border:70px solid rgb(255 255 255 / .08);pointer-events:none}.hc-hero-rings:before{width:420px;height:420px;left:-140px;top:-180px}.hc-hero-rings:after{width:520px;height:520px;right:-180px;bottom:-260px}.hc-hero-glow{position:absolute;inset:-40% auto auto 50%;width:720px;height:720px;transform:translate(-50%);border-radius:50%;background:radial-gradient(circle,rgb(255 255 255 / .16),transparent 62%);pointer-events:none}.hc-hero-content{position:relative;z-index:1}.ticket-attach-list{display:grid;gap:8px;margin-top:10px}.ticket-attach-card{display:flex;align-items:center;gap:10px;max-width:360px;padding:8px 10px;border:1px solid var(--idenx-border);border-radius:8px;background:#f8fafc;text-decoration:none;color:inherit;transition:background .16s var(--idenx-ease)}.ticket-attach-card:hover{background:color-mix(in srgb,var(--idenx-blue) 8%,white)}.ticket-attach-ext{flex:0 0 40px;width:40px;height:40px;display:grid;place-items:center;border-radius:6px;border:1px solid var(--idenx-border);background:#fff;font-size:.65rem;font-weight:700;letter-spacing:.04em;color:var(--idenx-blue-deep)}.ticket-attach-meta{display:grid;gap:2px;min-width:0}.ticket-attach-meta strong{font-size:.82rem;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-attach-meta small{font-size:.72rem;color:var(--idenx-muted)}.bubble-body img,.editor img{max-width:100%;height:auto;border-radius:8px;margin-top:8px}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}html{height:100%;--mat-sys-background: light-dark(#faf9fd, #121316);--mat-sys-error: light-dark(#ba1a1a, #ffb4ab);--mat-sys-error-container: light-dark(#ffdad6, #93000a);--mat-sys-inverse-on-surface: light-dark(#f2f0f4, #2f3033);--mat-sys-inverse-primary: light-dark(#abc7ff, #005cbb);--mat-sys-inverse-surface: light-dark(#2f3033, #e3e2e6);--mat-sys-on-background: light-dark(#1a1b1f, #e3e2e6);--mat-sys-on-error: light-dark(#ffffff, #690005);--mat-sys-on-error-container: light-dark(#93000a, #ffdad6);--mat-sys-on-primary: light-dark(#ffffff, #002f65);--mat-sys-on-primary-container: light-dark(#00458f, #d7e3ff);--mat-sys-on-primary-fixed: light-dark(#001b3f, #001b3f);--mat-sys-on-primary-fixed-variant: light-dark(#00458f, #00458f);--mat-sys-on-secondary: light-dark(#ffffff, #283041);--mat-sys-on-secondary-container: light-dark(#3e4759, #dae2f9);--mat-sys-on-secondary-fixed: light-dark(#131c2b, #131c2b);--mat-sys-on-secondary-fixed-variant: light-dark(#3e4759, #3e4759);--mat-sys-on-surface: light-dark(#1a1b1f, #e3e2e6);--mat-sys-on-surface-variant: light-dark(#44474e, #e0e2ec);--mat-sys-on-tertiary: light-dark(#ffffff, #42008a);--mat-sys-on-tertiary-container: light-dark(#5f00c0, #ecdcff);--mat-sys-on-tertiary-fixed: light-dark(#270057, #270057);--mat-sys-on-tertiary-fixed-variant: light-dark(#5f00c0, #5f00c0);--mat-sys-outline: light-dark(#74777f, #8e9099);--mat-sys-outline-variant: light-dark(#c4c6d0, #44474e);--mat-sys-primary: light-dark(#005cbb, #abc7ff);--mat-sys-primary-container: light-dark(#d7e3ff, #00458f);--mat-sys-primary-fixed: light-dark(#d7e3ff, #d7e3ff);--mat-sys-primary-fixed-dim: light-dark(#abc7ff, #abc7ff);--mat-sys-scrim: light-dark(#000000, #000000);--mat-sys-secondary: light-dark(#565e71, #bec6dc);--mat-sys-secondary-container: light-dark(#dae2f9, #3e4759);--mat-sys-secondary-fixed: light-dark(#dae2f9, #dae2f9);--mat-sys-secondary-fixed-dim: light-dark(#bec6dc, #bec6dc);--mat-sys-shadow: light-dark(#000000, #000000);--mat-sys-surface: light-dark(#faf9fd, #121316);--mat-sys-surface-bright: light-dark(#faf9fd, #38393c);--mat-sys-surface-container: light-dark(#efedf0, #1f2022);--mat-sys-surface-container-high: light-dark(#e9e7eb, #292a2c);--mat-sys-surface-container-highest: light-dark(#e3e2e6, #343537);--mat-sys-surface-container-low: light-dark(#f4f3f6, #1a1b1f);--mat-sys-surface-container-lowest: light-dark(#ffffff, #0d0e11);--mat-sys-surface-dim: light-dark(#dbd9dd, #121316);--mat-sys-surface-tint: light-dark(#005cbb, #abc7ff);--mat-sys-surface-variant: light-dark(#e0e2ec, #44474e);--mat-sys-tertiary: light-dark(#7d00fa, #d5baff);--mat-sys-tertiary-container: light-dark(#ecdcff, #5f00c0);--mat-sys-tertiary-fixed: light-dark(#ecdcff, #ecdcff);--mat-sys-tertiary-fixed-dim: light-dark(#d5baff, #d5baff);--mat-sys-neutral-variant20: #2d3038;--mat-sys-neutral10: #1a1b1f;--mat-sys-level0: 0px 0px 0px 0px rgba(0, 0, 0, .2), 0px 0px 0px 0px rgba(0, 0, 0, .14), 0px 0px 0px 0px rgba(0, 0, 0, .12);--mat-sys-level1: 0px 2px 1px -1px rgba(0, 0, 0, .2), 0px 1px 1px 0px rgba(0, 0, 0, .14), 0px 1px 3px 0px rgba(0, 0, 0, .12);--mat-sys-level2: 0px 3px 3px -2px rgba(0, 0, 0, .2), 0px 3px 4px 0px rgba(0, 0, 0, .14), 0px 1px 8px 0px rgba(0, 0, 0, .12);--mat-sys-level3: 0px 3px 5px -1px rgba(0, 0, 0, .2), 0px 6px 10px 0px rgba(0, 0, 0, .14), 0px 1px 18px 0px rgba(0, 0, 0, .12);--mat-sys-level4: 0px 5px 5px -3px rgba(0, 0, 0, .2), 0px 8px 10px 1px rgba(0, 0, 0, .14), 0px 3px 14px 2px rgba(0, 0, 0, .12);--mat-sys-level5: 0px 7px 8px -4px rgba(0, 0, 0, .2), 0px 12px 17px 2px rgba(0, 0, 0, .14), 0px 5px 22px 4px rgba(0, 0, 0, .12);--mat-sys-body-large: 400 1rem / 1.5rem Outfit;--mat-sys-body-large-font: Outfit;--mat-sys-body-large-line-height: 1.5rem;--mat-sys-body-large-size: 1rem;--mat-sys-body-large-tracking: .031rem;--mat-sys-body-large-weight: 400;--mat-sys-body-medium: 400 .875rem / 1.25rem Outfit;--mat-sys-body-medium-font: Outfit;--mat-sys-body-medium-line-height: 1.25rem;--mat-sys-body-medium-size: .875rem;--mat-sys-body-medium-tracking: .016rem;--mat-sys-body-medium-weight: 400;--mat-sys-body-small: 400 .75rem / 1rem Outfit;--mat-sys-body-small-font: Outfit;--mat-sys-body-small-line-height: 1rem;--mat-sys-body-small-size: .75rem;--mat-sys-body-small-tracking: .025rem;--mat-sys-body-small-weight: 400;--mat-sys-display-large: 400 3.562rem / 4rem Outfit;--mat-sys-display-large-font: Outfit;--mat-sys-display-large-line-height: 4rem;--mat-sys-display-large-size: 3.562rem;--mat-sys-display-large-tracking: -.016rem;--mat-sys-display-large-weight: 400;--mat-sys-display-medium: 400 2.812rem / 3.25rem Outfit;--mat-sys-display-medium-font: Outfit;--mat-sys-display-medium-line-height: 3.25rem;--mat-sys-display-medium-size: 2.812rem;--mat-sys-display-medium-tracking: 0;--mat-sys-display-medium-weight: 400;--mat-sys-display-small: 400 2.25rem / 2.75rem Outfit;--mat-sys-display-small-font: Outfit;--mat-sys-display-small-line-height: 2.75rem;--mat-sys-display-small-size: 2.25rem;--mat-sys-display-small-tracking: 0;--mat-sys-display-small-weight: 400;--mat-sys-headline-large: 400 2rem / 2.5rem Outfit;--mat-sys-headline-large-font: Outfit;--mat-sys-headline-large-line-height: 2.5rem;--mat-sys-headline-large-size: 2rem;--mat-sys-headline-large-tracking: 0;--mat-sys-headline-large-weight: 400;--mat-sys-headline-medium: 400 1.75rem / 2.25rem Outfit;--mat-sys-headline-medium-font: Outfit;--mat-sys-headline-medium-line-height: 2.25rem;--mat-sys-headline-medium-size: 1.75rem;--mat-sys-headline-medium-tracking: 0;--mat-sys-headline-medium-weight: 400;--mat-sys-headline-small: 400 1.5rem / 2rem Outfit;--mat-sys-headline-small-font: Outfit;--mat-sys-headline-small-line-height: 2rem;--mat-sys-headline-small-size: 1.5rem;--mat-sys-headline-small-tracking: 0;--mat-sys-headline-small-weight: 400;--mat-sys-label-large: 500 .875rem / 1.25rem Outfit;--mat-sys-label-large-font: Outfit;--mat-sys-label-large-line-height: 1.25rem;--mat-sys-label-large-size: .875rem;--mat-sys-label-large-tracking: .006rem;--mat-sys-label-large-weight: 500;--mat-sys-label-large-weight-prominent: 700;--mat-sys-label-medium: 500 .75rem / 1rem Outfit;--mat-sys-label-medium-font: Outfit;--mat-sys-label-medium-line-height: 1rem;--mat-sys-label-medium-size: .75rem;--mat-sys-label-medium-tracking: .031rem;--mat-sys-label-medium-weight: 500;--mat-sys-label-medium-weight-prominent: 700;--mat-sys-label-small: 500 .688rem / 1rem Outfit;--mat-sys-label-small-font: Outfit;--mat-sys-label-small-line-height: 1rem;--mat-sys-label-small-size: .688rem;--mat-sys-label-small-tracking: .031rem;--mat-sys-label-small-weight: 500;--mat-sys-title-large: 400 1.375rem / 1.75rem Outfit;--mat-sys-title-large-font: Outfit;--mat-sys-title-large-line-height: 1.75rem;--mat-sys-title-large-size: 1.375rem;--mat-sys-title-large-tracking: 0;--mat-sys-title-large-weight: 400;--mat-sys-title-medium: 500 1rem / 1.5rem Outfit;--mat-sys-title-medium-font: Outfit;--mat-sys-title-medium-line-height: 1.5rem;--mat-sys-title-medium-size: 1rem;--mat-sys-title-medium-tracking: .009rem;--mat-sys-title-medium-weight: 500;--mat-sys-title-small: 500 .875rem / 1.25rem Outfit;--mat-sys-title-small-font: Outfit;--mat-sys-title-small-line-height: 1.25rem;--mat-sys-title-small-size: .875rem;--mat-sys-title-small-tracking: .006rem;--mat-sys-title-small-weight: 500;--mat-sys-corner-extra-large: 28px;--mat-sys-corner-extra-large-top: 28px 28px 0 0;--mat-sys-corner-extra-small: 4px;--mat-sys-corner-extra-small-top: 4px 4px 0 0;--mat-sys-corner-full: 9999px;--mat-sys-corner-large: 16px;--mat-sys-corner-large-end: 0 16px 16px 0;--mat-sys-corner-large-start: 16px 0 0 16px;--mat-sys-corner-large-top: 16px 16px 0 0;--mat-sys-corner-medium: 12px;--mat-sys-corner-none: 0;--mat-sys-corner-small: 8px;--mat-sys-dragged-state-layer-opacity: .16;--mat-sys-focus-state-layer-opacity: .12;--mat-sys-hover-state-layer-opacity: .08;--mat-sys-pressed-state-layer-opacity: .12}body{color-scheme:light;margin:0;min-height:100%;font-family:var(--idenx-font);color:var(--idenx-ink);background:var(--idenx-canvas)}a{color:var(--idenx-primary)}::selection{background:color-mix(in srgb,var(--idenx-primary) 28%,white)}app-dashboard{display:block;@keyframes dash-spin{to{transform:rotate(360deg)}}@keyframes dash-draw{to{stroke-dashoffset:0}}}app-dashboard .page-head{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:12px;margin-bottom:16px}app-dashboard .eyebrow{margin:0;font-size:.68rem;letter-spacing:.16em;text-transform:uppercase;color:var(--idenx-primary);font-weight:700}app-dashboard h1{margin:2px 0 0;font-size:clamp(1.45rem,2vw,1.85rem);font-weight:700;color:var(--idenx-ink);letter-spacing:-.02em}app-dashboard .head-actions{display:flex;align-items:center;gap:8px}app-dashboard .range{display:inline-flex;padding:3px;border:1px solid var(--idenx-border);border-radius:10px;background:var(--idenx-card)}app-dashboard .range button{border:0;background:transparent;font:inherit;font-size:.82rem;font-weight:600;color:var(--idenx-muted);padding:6px 12px;border-radius:8px;cursor:pointer;transition:background .18s var(--idenx-ease),color .18s var(--idenx-ease)}app-dashboard .range button.active{background:var(--idenx-primary);color:#fff}app-dashboard .range button:focus-visible,app-dashboard .icon-btn:focus-visible,app-dashboard .kpi:focus-visible,app-dashboard .text-link:focus-visible,app-dashboard tr:focus-visible{outline:2px solid var(--idenx-primary);outline-offset:2px}app-dashboard .icon-btn{border:1px solid var(--idenx-border)!important;border-radius:10px!important;width:38px;height:38px;background:var(--idenx-card)!important}app-dashboard .spin{animation:dash-spin .8s linear infinite}app-dashboard .banner-error{display:flex;align-items:center;gap:8px;padding:10px 12px;margin-bottom:12px;border-radius:10px;background:#fef2f2;color:#b42318;font-size:.88rem}app-dashboard .retry{margin-left:auto;border:0;background:transparent;color:inherit;font:inherit;font-weight:700;cursor:pointer}app-dashboard .loader{display:flex;align-items:center;gap:10px;color:var(--idenx-muted);font-size:.88rem;margin-bottom:12px}app-dashboard .kpi-row,app-dashboard .skeleton-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-bottom:14px}@media(min-width:720px){app-dashboard .kpi-row,app-dashboard .skeleton-row{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(min-width:1100px){app-dashboard .kpi-row,app-dashboard .skeleton-row{grid-template-columns:repeat(6,minmax(0,1fr))}}app-dashboard .kpi{display:grid;justify-items:start;gap:4px;padding:14px 14px 12px;border-radius:12px;border:1px solid var(--idenx-border);background:var(--idenx-card);box-shadow:var(--idenx-shadow);cursor:pointer;text-align:left;font:inherit;color:inherit;transition:border-color .18s var(--idenx-ease),transform .18s var(--idenx-ease),box-shadow .18s var(--idenx-ease)}@media(hover:hover){app-dashboard .kpi:hover{transform:translateY(-2px);border-color:color-mix(in srgb,var(--idenx-primary) 28%,transparent)}}app-dashboard .kpi-icon{width:28px;height:28px;border-radius:8px;display:grid;place-items:center;margin-bottom:4px}app-dashboard .kpi-icon mat-icon{font-size:16px;width:16px;height:16px}app-dashboard .kpi-icon[data-tone=open]{background:#eff6ff;color:var(--idenx-status-open)}app-dashboard .kpi-icon[data-tone=danger]{background:#fef2f2;color:var(--idenx-status-overdue)}app-dashboard .kpi-icon[data-tone=warn]{background:#fffbeb;color:#d97706}app-dashboard .kpi-icon[data-tone=muted]{background:#f1f5f9;color:#64748b}app-dashboard .kpi-icon[data-tone=ok]{background:#ecfdf5;color:var(--idenx-status-closed)}app-dashboard .kpi-icon[data-tone=primary]{background:var(--idenx-primary-soft);color:var(--idenx-primary)}app-dashboard .kpi-value{font-size:1.55rem;font-weight:700;color:var(--idenx-ink);line-height:1}app-dashboard .kpi-label{font-size:.78rem;color:var(--idenx-muted);font-weight:500}app-dashboard .kpi-hint{display:inline-flex;align-items:center;gap:2px;font-size:.7rem;font-weight:600;color:var(--idenx-muted)}app-dashboard .kpi-hint mat-icon{font-size:12px;width:12px;height:12px}app-dashboard .kpi-hint[data-tone=up-bad]{color:var(--idenx-status-overdue)}app-dashboard .kpi-hint[data-tone=up-good],app-dashboard .kpi-hint[data-tone=down-good]{color:var(--idenx-status-closed)}app-dashboard .skeleton{min-height:108px;background:linear-gradient(90deg,#f1f5f9,#fff,#f1f5f9);background-size:200% 100%;animation:idenx-shimmer 1.4s linear infinite;pointer-events:none}app-dashboard .viz-row,app-dashboard .bottom-row{display:grid;gap:14px;margin-bottom:14px}@media(min-width:1100px){app-dashboard .viz-row{grid-template-columns:1fr 1.15fr 1fr}app-dashboard .bottom-row{grid-template-columns:1.7fr .9fr}}app-dashboard .panel{border-radius:14px;border:1px solid var(--idenx-border);background:var(--idenx-card);box-shadow:var(--idenx-shadow);padding:16px 16px 14px;min-width:0}app-dashboard .panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;margin-bottom:12px}app-dashboard h2{margin:0;font-size:.98rem;font-weight:700;color:var(--idenx-ink)}app-dashboard .panel-head p{margin:2px 0 0;font-size:.75rem;color:var(--idenx-muted)}app-dashboard .donut-wrap{display:flex;align-items:center;gap:16px}app-dashboard .donut{width:128px;height:128px;flex-shrink:0}app-dashboard .donut-track,app-dashboard .donut-seg{transform:rotate(-90deg);transform-origin:70px 70px}app-dashboard .donut-track{stroke:#eef2f7}app-dashboard .donut-seg{stroke-linecap:butt;transition:stroke-dasharray .7s var(--idenx-ease)}app-dashboard .donut-n{font-size:18px;font-weight:700;fill:var(--idenx-ink)}app-dashboard .donut-l{font-size:9px;fill:var(--idenx-muted)}app-dashboard .donut-legend{list-style:none;margin:0;padding:0;display:grid;gap:8px;flex:1}app-dashboard .donut-legend li{display:grid;grid-template-columns:8px 1fr auto;align-items:center;gap:8px;font-size:.82rem;color:var(--idenx-muted)}app-dashboard .donut-legend i{width:8px;height:8px;border-radius:50%}app-dashboard .donut-legend strong{color:var(--idenx-ink)}app-dashboard .prio-block{margin-top:14px;padding-top:12px;border-top:1px solid var(--idenx-border)}app-dashboard .prio-kicker{margin:0 0 8px;font-size:.65rem;letter-spacing:.12em;text-transform:uppercase;font-weight:700;color:var(--idenx-muted)}app-dashboard .prio-row{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:6px}app-dashboard .prio-col{display:grid;justify-items:center;gap:4px;text-align:center;font-size:.68rem;color:var(--idenx-muted)}app-dashboard .prio-col strong{font-size:.85rem;color:var(--idenx-ink)}app-dashboard .prio-dots{display:flex;gap:3px;min-height:8px}app-dashboard .prio-dots i{width:7px;height:7px;border-radius:50%;background:var(--idenx-priority-normal)}app-dashboard .prio-dots i[data-priority="0"]{background:var(--idenx-priority-low)}app-dashboard .prio-dots i[data-priority="2"]{background:#eab308}app-dashboard .prio-dots i[data-priority="3"]{background:var(--idenx-priority-high)}app-dashboard .prio-dots i[data-priority="4"]{background:var(--idenx-priority-critical)}app-dashboard .prio-dots i.empty{opacity:.25}app-dashboard .legend{display:inline-flex;align-items:center;gap:8px;font-size:.72rem;color:var(--idenx-muted);white-space:nowrap}app-dashboard .dot{width:8px;height:8px;border-radius:50%;display:inline-block}app-dashboard .dot.recv,app-dashboard .line.recv{color:var(--idenx-primary)}app-dashboard .dot.recv{background:var(--idenx-primary)}app-dashboard .dot.res{background:var(--idenx-status-closed)}app-dashboard .trend{width:100%;height:auto;min-height:190px}app-dashboard .grid line{stroke:color-mix(in srgb,var(--idenx-border) 80%,white);stroke-width:1}app-dashboard .grid text,app-dashboard .x-lab{font-size:8px;fill:var(--idenx-muted)}app-dashboard .area.recv{fill:color-mix(in srgb,var(--idenx-primary) 16%,white)}app-dashboard .area.res{fill:color-mix(in srgb,var(--idenx-status-closed) 14%,white)}app-dashboard .line{stroke-width:2.2;stroke-linecap:round;stroke-linejoin:round;stroke-dasharray:1;stroke-dashoffset:1;animation:dash-draw .8s var(--idenx-ease) forwards}app-dashboard .line.recv{stroke:var(--idenx-primary)}app-dashboard .line.res{stroke:var(--idenx-status-closed)}app-dashboard .empty-chart{display:grid;place-items:center;gap:8px;min-height:180px;color:var(--idenx-muted);text-align:center;padding:12px}app-dashboard .empty-chart.compact{min-height:140px}app-dashboard .empty-chart mat-icon{font-size:32px;width:32px;height:32px;opacity:.5}app-dashboard .empty-chart p,app-dashboard .empty-inline{margin:0;font-size:.85rem;color:var(--idenx-muted)}app-dashboard .empty-inline{padding:8px 0 4px}app-dashboard .sla-list{list-style:none;margin:0;padding:0;display:grid;gap:12px}app-dashboard .sla-top,app-dashboard .sla-meta{display:flex;justify-content:space-between;align-items:center;gap:8px}app-dashboard .sla-top span{font-size:.82rem;color:var(--idenx-ink);font-weight:600}app-dashboard .sla-top strong{font-size:.9rem}app-dashboard .sla-track{height:7px;border-radius:99px;background:#eef2f7;overflow:hidden;margin:6px 0}app-dashboard .sla-fill{display:block;height:100%;border-radius:99px;background:var(--idenx-status-closed);transition:width .5s var(--idenx-ease)}app-dashboard .sla-fill.warn{background:var(--idenx-priority-high)}app-dashboard .sla-fill.muted{background:#cbd5e1}app-dashboard .sla-meta{font-size:.72rem;color:var(--idenx-muted)}app-dashboard .tag{display:inline-flex;align-items:center;gap:2px;font-weight:700;border-radius:99px;padding:1px 8px}app-dashboard .tag mat-icon{font-size:12px;width:12px;height:12px}app-dashboard .tag.ok{background:#ecfdf5;color:var(--idenx-status-closed)}app-dashboard .tag.warn{background:#fffbeb;color:#b45309}app-dashboard .tag.muted{background:#f1f5f9;color:var(--idenx-muted)}app-dashboard .avg-row{margin-top:14px;padding-top:12px;border-top:1px solid var(--idenx-border)}app-dashboard .avg-pills{display:flex;flex-wrap:wrap;gap:16px;font-size:.82rem;color:var(--idenx-muted)}app-dashboard .avg-pills strong{color:var(--idenx-ink)}app-dashboard .text-link{display:inline-flex;align-items:center;border:0;background:transparent;color:var(--idenx-primary);font:inherit;font-size:.8rem;font-weight:650;cursor:pointer;padding:0}app-dashboard .text-link mat-icon{font-size:16px;width:16px;height:16px}app-dashboard .table-wrap{overflow-x:auto}app-dashboard table{width:100%;border-collapse:collapse;font-size:.82rem}app-dashboard th{text-align:left;font-size:.65rem;letter-spacing:.08em;text-transform:uppercase;color:var(--idenx-muted);font-weight:700;padding:0 8px 8px 0;border-bottom:1px solid var(--idenx-border)}app-dashboard td{padding:10px 10px 10px 0;border-bottom:1px solid var(--idenx-border);color:var(--idenx-ink);white-space:nowrap}app-dashboard tbody tr{cursor:pointer;transition:background .16s var(--idenx-ease)}@media(hover:hover){app-dashboard tbody tr:hover{background:color-mix(in srgb,var(--idenx-primary) 5%,white)}}app-dashboard .proto{font-family:var(--idenx-font-mono);font-size:.75rem;color:var(--idenx-status-open);font-weight:600}app-dashboard .subject{max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:600}app-dashboard .prio-badge,app-dashboard .status-pill{display:inline-flex;align-items:center;gap:5px;font-size:.72rem;font-weight:700;padding:2px 8px;border-radius:99px;background:var(--idenx-primary-soft);color:var(--idenx-primary)}app-dashboard .prio-badge i,app-dashboard .status-pill i{width:6px;height:6px;border-radius:50%;background:currentColor}app-dashboard .prio-badge[data-priority="0"]{background:#f1f5f9;color:var(--idenx-priority-low)}app-dashboard .prio-badge[data-priority="2"]{background:#fefce8;color:#a16207}app-dashboard .prio-badge[data-priority="3"]{background:#fffbeb;color:#b45309}app-dashboard .prio-badge[data-priority="4"]{background:#fef2f2;color:var(--idenx-priority-critical)}app-dashboard .status-pill[data-status="0"],app-dashboard .status-pill[data-status="1"],app-dashboard .status-pill[data-status="2"]{background:color-mix(in srgb,var(--idenx-status-open) 12%,white);color:var(--idenx-status-open)}app-dashboard .status-pill.overdue{background:#fee4e2;color:var(--idenx-status-overdue)}app-dashboard .side-col{display:grid;gap:14px;min-width:0}app-dashboard .agent-list,app-dashboard .activity{list-style:none;margin:0;padding:0;display:grid;gap:10px}app-dashboard .agent-list li{display:grid;grid-template-columns:28px 1fr auto;align-items:center;gap:8px}app-dashboard .av{width:28px;height:28px;border-radius:50%;display:grid;place-items:center;font-size:.65rem;font-weight:700;color:#fff;background:#6366f1}app-dashboard .av[data-hue="0"]{background:#6366f1}app-dashboard .av[data-hue="1"]{background:#0d9488}app-dashboard .av[data-hue="2"]{background:#16a34a}app-dashboard .av[data-hue="3"]{background:#ea580c}app-dashboard .av[data-hue="4"]{background:#64748b}app-dashboard .agent-body{min-width:0}app-dashboard .agent-name{display:block;font-size:.8rem;font-weight:600;margin-bottom:4px}app-dashboard .agent-track{display:block;height:6px;border-radius:99px;background:#eef2f7;overflow:hidden}app-dashboard .agent-fill{display:block;height:100%;border-radius:99px;background:#6366f1;transition:width .5s var(--idenx-ease)}app-dashboard .agent-fill[data-hue="0"]{background:#6366f1}app-dashboard .agent-fill[data-hue="1"]{background:#0d9488}app-dashboard .agent-fill[data-hue="2"]{background:#16a34a}app-dashboard .agent-fill[data-hue="3"]{background:#ea580c}app-dashboard .agent-fill[data-hue="4"]{background:#94a3b8}app-dashboard .agent-list strong{font-size:.85rem}app-dashboard .backlog{margin:12px 0 0;padding:8px 10px;border-radius:8px;background:color-mix(in srgb,var(--idenx-primary) 8%,white);color:var(--idenx-primary);font-size:.78rem;font-weight:700}app-dashboard .activity li{display:grid;grid-template-columns:28px 1fr;gap:8px;animation:idenx-fade-up .36s var(--idenx-ease) both}app-dashboard .act-icon{width:28px;height:28px;border-radius:50%;display:grid;place-items:center;background:var(--idenx-primary-soft);color:var(--idenx-primary)}app-dashboard .act-icon mat-icon{font-size:15px;width:15px;height:15px}app-dashboard .act-icon[data-kind=resolved]{background:#ecfdf5;color:var(--idenx-status-closed)}app-dashboard .act-icon[data-kind=created]{background:#eff6ff;color:var(--idenx-status-open)}app-dashboard .act-icon[data-kind=escalated]{background:#fffbeb;color:#d97706}app-dashboard .activity p{margin:0;font-size:.8rem;font-weight:600;color:var(--idenx-ink)}app-dashboard .activity small{color:var(--idenx-muted);font-size:.72rem}app-dashboard .footnote{margin:10px 0 0;font-size:.72rem;color:var(--idenx-muted)}@media(prefers-reduced-motion:reduce){app-dashboard .kpi:hover,app-dashboard tbody tr:hover{transform:none}app-dashboard .spin,app-dashboard .line,app-dashboard .activity li,app-dashboard .skeleton{animation:none!important}app-dashboard .line{stroke-dashoffset:0}}